Shipping policy

UK, Ireland, Europe, USA, Australia

We use Royal Mail’s Tracked service for all our orders.When your order’s been dispatched, we'll send you a confirmation email. Your parcel will be with you in 3-5 working days (although it can take a little longer at busy times such as Christmas, Cyber Monday and Black Friday).

When your order is sent, our system will send an e-mail message with your order information.

Returns and exchanges

You can return any item within 14 days of the purchase, provided with email information that the products are returned complete, in perfect condition, unused, unwashed and with its original packaging.

Please email us and request a return form.

About ONAIE sheepskin slippers

Your Onaie Sheepskin Slippers will stretch and mold to the shape of your feet with wear.

To get the best fit please use our size guide. If you are between the sizes please size up, for example if you are size 5.5 please chose size 6.

Our sheepskin slippers and sheepskin mules are made out of 100% leather. For more information please see our Sustainability and Ethical Policy