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Lucky Dip Women's Sheepskin Mules
All the Lucky Dip slippers have odd colours, discolouration, and visible glue on the sole and on the slippers. They are still very warm and comfortable to wear. Due to the handmade nature of our slippers, some imperfections are to be expected. The superior comfort of wearing Onaie slippers remains unchanged.
ONAIE Size Guide
As all our slippers are handmade we do advise to follow our size guide for the best fit. If you are unsure which size to chose, kindly measure the length of your foot.
Extended Christmas returns policy
We’ve extended our usual limit for returns. Any purchases made online between 1 November and 24 December 2022 can be returned up until 5 January 2023. For purchases made from 25 December onwards, our normal refund policy will apply.
We use Royal Mail’s Tracked service for standard UK orders. You can track your order here: Track my Order
Please be aware that Royal Mail Strike action on the 24th, 25th, 30th November and 1st December will result in delays to your order being received. Further information from Royal Mail can be found Here
We use DHL for any International orders. You can track your order Track DHL Order
When your order has been dispatched, we will send you a confirmation email. Your parcel will be with you in 3-5 working days (although it can take a little longer at busy times such as Christmas, Cyber Monday and Black Friday).
Dispatch times don't include Friday evenings, Saturdays, Sundays and major holidays. Transit times don't include major holidays and Sundays but may include Saturdays, depending on the delivery service provider. For example, transit times for Royal Mail services include Monday to Saturday (exception: Royal Mail Special Delivery services include Monday to Friday with an additional charge for Saturday delivery).
You will have to pay customs and/or VAT charges and a handling fee in the receiving country before you can claim the parcel. These charges will depend on the country you are in, the value of the item, and whether it is a gift or commercial goods. If you will decide not to pay the fees your parcel will be disposed of by the customs in your country and you will not be entitled to a refund.
You will not be changed UK VAT which will be deducted at the checkout.