Whilst the Royal Mail continues to operate, we are able to still ship your orders to you. As services are busier than usual, please allow an extra 5-15 days for delivery.
We use Royal Mail’s Tracked service for all our orders. You can track your order here: Track my Order
When your order has been dispatched, we will send you a confirmation email. Your parcel will be with you in 3-5 working days (although it can take a little longer at busy times such as Christmas, Cyber Monday and Black Friday).
Dispatch times don't include Friday evenings, Saturdays, Sundays and major holidays. Transit times don't include major holidays and Sundays but may include Saturdays, depending on the delivery service provider. For example, transit times for Royal Mail services include Monday to Saturday (exception: Royal Mail Special Delivery services include Monday to Friday with an additional charge for Saturday delivery).
UK Deliveries
|
Delivery Option
|
Delivery Time
|
Delivery Cost
|
|
UK Standard (Royal Mail) under £15
|
Up to 10 Working Days
|
£5.10
|
|
UK Standard (Royal Mail) over £15
|
Up to 10 Working Days
|
FREE
|
|
UK Express (Royal Mail)
|
3-5 working days
|
£8.16
|
International Deliveries
|
Delivery Option
|
Delivery Time
|
Delivery Cost
|
|
Ireland
|
Royal Mail Up to 10 working days
|
£10.50
|
|
Europe
|
Royal Mail Up to 15 working days
|
£13.00
|
|
North America, South America, Africa, the Middle East, the Far East and South East Asia.
|
Royal Mail Up to 15 Working Days
|
£23.30
|
|
Australia, New Zealand, Fiji
|
Royal Mail Up to 15 Working Days
|
£28.55
|
|
USA
|
Royal Mail Up to 15 Working Days
|
£30.45
|
International Deliveries
You will have to pay customs or VAT charges and a handling fee in the receiving country before you can claim the parcel. These charges will depend on the country you are in, the value of the item and whether it is a gift or commercial goods.
Coronavirus International delivery
We are working with our postal/courier partners across the globe to maintain services, however delays should be expected. Many countries have implemented special measure to combat the spread of Coronavirus COVID-19, especially for signature service to maintain social distancing.
There are significant delays to a number of countries right now due to a lack of available transport links and suspension of certain country’s postal operations.
Europe
European cities implemented special measures in place from Monday 16 March 2020, to limit the spread of Coronavirus. Local postal service providers need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.
Australia
The measures implemented in Australia to help prevent the spread of Covid-19 are also affecting delivery standards. As a result, delays to letter and parcel deliveries may be apparent.
USA
The USA has has introduced special quarantine measures against Coronavirus. As a result, USPS may not be able to deliver mail to specifications, signatures on delivery may be suspended in order to prevent spread of the infection. Delays to mail services can be expected.
